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Loss of faith: CIC directs GB Pant Hospital to change surgeon of patient who filed RTI

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karira

Loss of faith: CIC directs GB Pant Hospital to change surgeon of patient who filed RTI

 

New Delhi, July 02: THE Central Information Commission (CIC) today asked GB Pant Hospital authorities to change the cardiac surgeon of a patient, who alleged she had lost faith in the doctor after he was irked by her RTI applications.

 

The patient, Jameela, alleged that the surgeon was annoyed at her and her son, Javed, for filing RTI applications regarding the treatment.

 

The CIC, noting that “a treatment of this nature requires complete trust between doctor and patient, which is entirely absent in the present case,” directed that Dr Satsangi be replaced.

 

Chief Information Commissioner Wajahat Habibullah also directed the CPIO Dr NR Laskar CMO to report back to the Commission within a week about the action taken in pursuance of the direction.

 

In her complaint to the CIC, Jameela alleged that the surgeon had ordered his peon to throw her son out of his chamber and “sarcastically said that only the RTI would operate on his mother”.

 

Jameela is a below poverty line BPL card holder, and had filed an RTI application with the state-run hospital hospital in May seeking information about the rules for free treatment of those belonging to BPL category. After undergoing angiography tests to detect a blockage in her arteries, Jameela wanted to know the exact date of her surgery for coronary arteries bypass grafting (CABG).

 

The hospital authorities provided her the information sought but failed to ensure her free treatment, forcing her to make another RTI application.

 

When Jameela’s son approached the surgeon concerned after getting the hospital’s response to her applications, he was allegedly humiliated, prompting her to approach the CIC with a complaint.

 

 

Loss of faith: CIC directs GB Pant Hospital to change surgeon of patient who filed RTI

 

This needs some action. Can members suggest how to use RTI and show the doctor and the hospital authorities that not only "RTI will operate on his mother" but it will operate on the doctors and hospital themselves too. I am willing to spend upto Rs 1000.00 just to ask question under RTI with these heartless, callous, careless people manning Government Hospitals !

Common members, we are supposed to guide and help people. Please, let's do something about this.

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ganpat1956

It is a fit case for the CIC to recommend initiation of approproate disciplinary proceedings against the hospital administrators and the surgeon concerned.

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karira

Ganpat,

 

How about 25 members of this forum addressing RTI applications to PIO of GB Pant Hospital, on different subjects, but ALL pertaining to this particular doctor. This will atleast give the PA and the doctor a hint that their words and actions are not only confined to the environs of the hospital and CIC but also to the public at large.

Wonder if this doctor still remembers his Hippocratic Oath !

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maneesh

If we all believe in an eye for an eye then the whole world will be blind.

 

I wonder what happened to GandhiGiri by Munna Bhai.

 

Karira, I personally feel harassing will not archive the objective. There is no defense that the doctor has erred and he should be punished for that. The whole load of RTI will not only hurt that doctor but also slow down the hospital administration, in turn the patients will suffer.

 

Only Love and Forgiveness can unite. Gandhigiri though a lost ideal is more suitable in such situations

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karira

Maneesh,

 

I read somewhere else on the forum about people being beaten up and threatened for using RTI. With magnamity, I can definitely condone even that. But a Doctor saying "RTI will operate on his mother" is unpardonable.

Please suggest methods of "Gandhigiri" to be used and lets use them.

I am willing to go to any extent of Gandhigiri to take this Doctor to task.

Please suggest.

Please do not ask me to pray to God that the Doctor should suffer in his next life.

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maneesh

There is no denying fact that people were threatened and beaten for using RTI.

But the same happened in Satyagrah lead by Father of Nation, there also people were beaten up and rough up. Did they resort to force??

 

Force can always be replied with force.

 

There can be a number of ways of doing Gandhigiri depending on circumstances.

 

The relation between a doctor and patient is entirely of trust. Kushal will be able to throw more light on to it.

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maneesh

The doctor has grossly erred by saying "RTI will operate", for that the direction of CIC and departmental action is necessary.

 

RTI is wonderful tool which should be used with great caution. In discriminate use of RTI for punishing people who have erred, will undermine the very ACT.

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karira

maneesh,

 

Please do not evade the issue and pass the buck to kushal.

You suggested "gandhigiri".

I accepted your suggestion whole heartedly and also agreed to follow your advise to any extent.

Please give a concrete suggestion and I promise I will do whatever you suggest without asking any counter question.

Thanks in advance.

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ganpat1956

Karira,

I am writing a separate mail to the CIC Mr Wajahat Habibullah, requesting him to recommend initiation of appropriate departmental action against the persons concerned on the basis of the available press reports and if necessary after conducting an investigation in the matter.

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doctorvigilante

I am a doctor. I understand the implications of the case. I have read the judgment in details. The whole sequence of referrals and consultations reflects an alarmingly lackadaisical attitude towards human suffering. On one day it is said that the patient is unfit for surgery. The very next day the doctor asks for a stabilizer, an instrument costing nearly 0.5 lakh rupees !! So what was the game plan ?? I have read the hospital director's rejoinder in the HT. It clearly shows that she may be anything but certainly not a medical doctor. Her statement is unscientific, medically untenable and in fact ridiculous. Why didnt she apologise for the uncouth behaviour of Dr Satsangi instead of trying to come to his defence?? If the head is like this, God alone can look after the patients. I request CIC to kindly take up the matter with the Chief Secretary of Delhi.

 

Now, coming to Gandhigiri, we must help Dr Satsangi. He should be persuaded to undergo counselling. RTI must take up this matter with the Health Ministers at centre and state. After adequate councelling, he may prove to be a great boon to the society. And all this can be achieved through Gandhigiri only.

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maneesh

Dear Karia,

Reference to Kushal was for relation ship between Doctor and patient he is a doctor.

 

Regarding your specific query on Gandhigiri, you got the answer from another Doc.

 

Kudos to DocVigilant for supplementing with the facts

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karira

maneesh,

 

I really do not know if you have read my post in another thread:

 

http://www.rtiindia.org/forum/ask-rti-query/690-can-i-give-information-otherwise-would-available-rs-100-a.html

 

(It is long and ranting post Nr. 10 on that thread)

 

For the last two years, I have come across babus who only evade and pass the buck (in Hindi there is a good phrase....apni topi utar kar doosre ke sar par dalna)

That is why I started reading the RTI Act for the first time.

And that is how I landed up in this forum.

If even here, we cannot do anything about it, where do you expect me to go, boss ?

Should I run away and migrate to Iraq, Afghanistan or Pakistan ?

No sir, I was born in this country and I will die in this country.

And before I die at least I want to have the satisfaction that I did my small iota or epsilon bit, for the benefit of my country.

Whether I use "gandhigiri" or RTI, I really do not care.

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Shrawan

As everything reported in here quoted from the newspaper is 'alleged'; I am inclined not to let this thread take it's own course as of now.

 

The matter is; not providing free treatment to BPL, and not the operation per se and is what this forum should focus upon. Any good samaritans should post the link or upload the decision, and let us see if there are chances of further getting information regarding the issue.

 

A change of surgeon, does not substantiate 'allegation' reported upon by newspaper, and direction of CIC is only for something like changing the judge upon request of him being bias by an applicant and therefore should be discounted proportionately.

 

The whole sequence of referrals and consultations reflects an alarmingly lackadaisical attitude towards human suffering. On one day it is said that the patient is unfit for surgery. The very next day the doctor asks for a stabilizer, an instrument costing nearly 0.5 lakh rupees !! So what was the game plan ?? I have read the hospital director's rejoinder in the HT. It clearly shows that she may be anything but certainly not a medical doctor. Her statement is ...

 

This in fact is a sad part of the system, which is something RTI should systematically harp upon.

 

If we all agree to this extent, I would like to propose to help improve the subject (This time the Hospital in reference), by consolidating the functions of the subject, the practical perceived standards and it's effectiveness, formulating action plan to hit the pitfall of the subject primarily by getting information from the hospital by all means including RTI and consolidating and analyzing them to be submitted to competent authorities.

 

It would indeed require Man Hour of time and consistent zeal throughout the stages.

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rajankalam

health is the most neglected subject byall. due to this doctors and their group control allmost all hospitals.no right to patient.no voice to get redressal.( for name sake there is consumer law)

rti is a great boon to the lay man

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doctorvigilante

To me the issues at this point of time include:

1 ALLEGED misbehaviour by a public servant at his place of work: Not denied by the doctor/director/Delhi Govt.

2 UPDATE: From reliable sources, patient's case sheet has been extensively tampered with. Fresh entries include: Patient's attendant misbehaved. "Alleged" yes but does anyone care for the truth?

3 UPDATE: From reliable sources, the Director "allegedly" lied to the HT reporter. One look at the RTI file should seal the issue. But does anyone care for the truth?

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ganpat1956

The issue No.2 -(alleged) extensive tampering of the patient's case sheet, makes the whole case into one with very serious implications for the hospital administration and others concerned. I am sure, in the days to come we will be hearing more on this, with various RTI groups and other human-rights activists escalating the issue at higher levels.

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doctorvigilante

On 6th July I wrote: But does anyone care for the truth?

 

On 11th July: The strength of my question and the futility of this "forum" in the role of an activist, have come out LOUD and CLEAR:mad:

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karira

I have today sent a email to Mr Anuj Dhar:

 

Dear Mr Anuj Dhar,

 

Niether of us are Cellular or Microcellular Biologists. Nor, am I Dr. Hargobind Khurana. But, both of us are aware, that sometimes there is just a small wee bit of chance that our progeny and future generations, might inherit some of our genetic "traits".

 

May I therefore request you, to leave a small note for your Great Grandchild, so that she or he can take up the matter in the thread:

 

http://www.rtiindia.org/forum/rti-news-discussion/1057-loss-faith-cic-directs-gb-pant-hospital-change-surgeon-patient-who-filed-rti.html

 

in 2067, just as you did for Netaji after 60 years !

 

Most probably, she/he will be told by the PIO that the matter is over 20 years old and therefore does not fall under the purview of the RTI Act.

 

But no harm in trying, like you did.

 

Best Regards,

Karira

 

PS: doctorvigilante, sometimes when niether gandhigiri nor RTI work, humour might just do the trick.

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doctorvigilante
doctorvigilante, sometimes when niether gandhigiri nor RTI work, humour might just do the trick

 

Insha-allah !! Thank you.

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colnrkurup

Has the government provided funds to GB Pant Hospital to meet the entire expenses connected with BPL patients in general and Ms Jameela in particular ? I remember that even Jameela's and her son's daily food is provided by Parivarthan Activists. We cannot force the Doctors of GB Pant Hospital to bear all the expenses from their own money if it is not provided by government. On the contrary if the government has provided the funds I could find no reason for such behavior of the doctors.

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Debashis Basu

The whole episode is disgusting. RTI.org should display a force here and question the doctor about his audacious manner in treating a patient and write to CIC from RTI.org for recommending suitable counselling of the doctor in question. This collective approach from RT.org put things in correct perspective than action initiated by individual RTI activists.

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colnrkurup

I have a feeling that we are getting involved in the issue emotionally rather than reasons. The issue of provision/non-provision of medical care to cityzens/statutory functions of hospital authorities and medical eithics are entirely different issues. The RTI's role is to provide all informations sought for. Once the information sought for is furnished to the full satisfaction of applicant, the role of RTI vis-a-vis CIC ends. It is upto the stakeholders to exploit the information so divulged. Here the issue at this stage is non-provision of medical treatment and its consequences and not denial of information. The persons responsible to find out who is at fault in not providing the entitled treatment and to examine its justifications are the Hospital Authorities, Authorities controlling them,Government, MLA/MP of that area, Ministers etc. Of cource we are at liberty to do anything for the welfare of the poor but it is unfair to mix it up with RTI and unlawful orders of CIC. One should realise that a Doctor of the calibre of Cardiologist will never carry his biased feeling towards anyone when he is facing him as a patient.It is against themedical ethics. It is not the patient who decide as to which doctor to be detailed to perform his duties when and to whom. It is to be decided by the Hospital Administation especially in the case of rare Specialist doctors likeCardiologist. An order changing the Cardiologist amount to challenging the integrity of the doctor.If I was that Cardiologist or Indin Medical Association Authoritiesw of Delhi, I wouyld have taken the CIC tothe Court making him liable for defamation of medical profession compelling to prove it. Of course if the patient can afford, he is at full liberty to go to any doctor of his choice but cannot dictate that a particular doctor should be changed in treating him. What the MLA/MP/Ministers/Government has done in this case ? Has any MLA/Mpbothered toensure that Jameelais treated at government expense ?

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karira

The CIC has recently passed a adjunct to its decision on this case.

 

The full decision is attached.

Decision_19122007_02.pdf

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