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hemant555

Regarding Axis demat account

Question

hemant555

Respected sir , I had opened an demat account in Axis bank named Axis direct . In 2015-16 . In February 2017 I had given an application regarding the closing of my demat account but bank rejected my application saying that I have some dues pending so I clear all my dues an applied again for the closing of my demat account in the same week...but bank didn't close my account and now I have been charged with the year amount of account maintenance so sir please help me in this issue...I have meet the manager and have given complain regarding this but they are not showing any interest in solving my problem...pls help me sir.....thank u...!

 

Sent from my Redmi Note 4 using RTI INDIA mobile app

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Prasad GLN

This is a consumer grievance and not RTI, for which the portal is dedicated to.

Issue a Registered notice to Axis bank with complete details, wait for a month, and then file complaint before Ombudsman, SEBI and also before District Consumer Forum.

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Dang

Chances are bleak but a grievance may also be filed with regulator. Simultaneously, issue notice of the closure along with copy of earlier mail, letter, SMS etc. It assures that you don't accept liability from previous date & hold them responsible if CIBIL etc. is informed as default.

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Prasad GLN

When the chances are bleak, start from "Zero expectation" invasion in all fronts. Take those as challenge and have perseverance, as it may bring light to several others.

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hemant555

Thank u so much sir..

 

Sent from my Redmi Note 4 using RTI INDIA mobile app

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ethanscott
On 5/26/2017 at 1:22 AM, hemant555 said:

Respected sir , I had opened an demat account in Axis bank named Axis direct . In 2015-16 . In February 2017 I had given an application regarding the closing of my demat account but bank rejected my application saying that I have some dues pending so I clear all my dues an applied again for the closing of my demat account in the same week...but bank didn't close my account and now I have been charged with the year amount of account maintenance so sir please help me in this issue...I have meet the manager and have given complain regarding this but they are not showing any interest in solving my problem...pls help me sir.....thank u...!

 

Sent from my Redmi Note 4 using RTI INDIA mobile app

 

Just write a formal letter and appeal to close the account and if they refuse to do so I am not sure what else can you do. If you did clear all the dues in your demat account, I am not sure what reason they have to not close it.

Was there a policy that says you can't close it?

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Prasad GLN

Mr. Hemant should report feed back for guidance of others.

When once a notice is  issued, the ball is in Axis Bank court, they have to provide reasons for such decision within a reasonable time, and in absence of such specific explanation the account treated as closed for all purposes.

An on line complaint through pgrm  to RBI and SEBI certainly brings pressures.

Edited by Prasad GLN

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hemant555

Sir I had gaved manual request for the clouser of demat aacount but because of the laziness of the staff I have been charged...but after the continue followup they have now closed my demat account and also refund my yearly chargers which they have charged me.....Thank u sir and friends for your valuable response and guidelines hope for the same in future...Thank u..!!

Sent from my Redmi Note 4 using RTI INDIA mobile app

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