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DilAnj

Refund money from

Question

DilAnj

After complaint bank of baroda not refunding money now what solution is for this problem??

 

 

Sent from my iPhone using RTI INDIA mobile app

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Prasad GLN

Unless the query is clear with facts of date and issue, it is not possible to guide with preciseness.

1. Wait for exactly one month from the date of posting your complaint, then file RTI Application seeking information on action taken on your complaint.  Report this inaction to DBOD, RBI, Fort, Mumbai.

2. Also, issue a notice for taking action as expeditiously as possible on your complaint and inform them that you will be constrained to knock the doors of Banking Ombudsman and District consumer forum for relief/remedy claiming compensation for harassment.

3.After one month from the date of the notice, file online complaint/grievance before Banking Ombudsman.  You need not incur single rupee expenditure for this step.

4. Make slight modifications if required and file complaint before District consumer Forum praying for crediting of the wrongly debited amount, expenses, costs amounting to Rs.5,000/- and compensation for harassment up to Rs.50,000/-.  You need not incur more than Rs.200/- towards costs of stationery, typing, and postage etc.  You can appear as a party in person and there is no elaborate procedure in District Forum like in Courts.

Be certain that you can get a valid remedy with all these steps.

 

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