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Khan.Ismail

Complaint through email is under rti or not?

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Khan.Ismail

Dear frnds,

I had written a complaint mail to sbi bank official, and i found a better solution in this forum that is a pre drafted rti for knowing complaint status.

But can i use that pre drafted rti against those e mail or not?

 

Sent from my Redmi Note 3 using RTI INDIA mobile app

 

 

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Prasad GLN

The rights of the consumer against a bank is more powerful and have several remedies which are more speedy, certain and less expensive like Banking Ombudsman and Consumer forum.

It is not the strong language that matters but simple complaint focusing on the main issue in simple English.   Brevity is always a virtue and strong language brings more enemies.

Salt and pepper have to be used in moderate ways and excess spoils the dish.

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