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Tanbir

Pension account with State bank of India

Question

Tanbir

Hi,

1. My father was a Sr. Doctor with Safdarjung Hospital, New Delhi and was employee of the Central Govt. Health Scheme (CGHS)

2. He retired in 1990 and was receiving his pension at the State Bank of India, South Extension Branch.

3. He had a stroke in 2004 and could not give his annual "Life Certificate" from 2005 till his death in 2008.

4. Inspite of submitting all relevant documents with the bank , the bank has failed to update his passbook/ release his pension due/ clear his arrears etc.

5. ALL queries with the said bank are met with..."We have send the documents to the central processing branch at Chandni Chowk".

Now I wish to know under the purview of RTI who do I seek the relevant information regarding the status of my deceased fathers dues etc? The said Branch refuses to entertain any query.

And secondly...what is the language that I need to use to succinctly put my case forward?

Any reply regarding this would be most helpful, any links to similar problems too would be welcomed.

Thanks all !

tanbir

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9 answers to this question

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karira

If you have already sent written reminders to the bank, then the easiest will be to file a RTI application with the PIO of the Bank as per the format given here: http://www.rtiindia.org/forum/blogs/jps50/69-any-thing-pending-govt.html

 

Make sure that the RTI is filed / signed by the person who is the legal heir of the deceased.

 

The RTI has to be addressed to the CPIO, State Bank of India, xxxx branch, New Delhi. It can be submitted by hand to the Branch Manager. Preferably to the same Branch Manager where the issue is pending. All Branch Managers of SBI are Assistant PIOs and have to accept RTI applications and forward them to the correct PIO.

 

Your RTI Application has to be as per the RTI Rules and Fees for the Centre.

These are available in the Guide section of the Portal: RTI Guide

 

Please read the other articles in the Guide section as well as the links given in the FAQ here: RTI FAQ

 

Also read the links on the home page: All about RTI links

 

These will be of help to you during the RTI process.

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smbhappy

Pending Un-responded issues

 

Please file RTI Application with the PIO of the concerned Public Authority (State Bank of India Branch) via Speed Post. While filing RTI Application detailing the problem being faced by you and quoted therein your all previous references of letter/telephone/personal visits to the office of the Public Authority and ask for the following information (Please use all or some points as suited to you. Point No. 6-9 below is essential for quick and positive action):

 

01. Inform me the day to day action taken on my various requests made earlier (give date wise detail of your letters/visits/phone calls).

02. Inform me the time needed as per law to finalize the required action.

03. Inform me latest status of your request.

04. A. Provide me the certified copies of the

a. File Notings relating to this matter from DD/MM/YYYY to DD/MM/YYYY.

b. Day-to-day moment of File relating to this matter from DD/MM/YYYY to DD/MM/YYYY. (Now, in a decision involving the EPFO, IC SG has clearly ruled that the day to day movement of the file has to be given in the format asked for. Please see http://www.rti.india.gov.in/cic_deci...14_M_37059.pdf

05. Inform me reasons for the delay

06. Inform me Name & Designation of the officers/Officials responsible for taking action on your request.

07. Inform me Name & Designation of the officers/Officials responsible for causing delay on your request.

08. This application may also be treated as a Notice u/s 80 CPC and the action taken thereunder may also be inform to me in due course.

09. I have paid fee for the purpose. I am a consumer. The delay is a deficient service. Moreover I am being harassed. What compensation is proposed to paid to me. if Nothing, This may please be treated as a Notice under the Consumer Protection Act, 1986.

10. Inform me the manner in which the PA is proposing to compensate you for the mental agony and deficient service.

11. Any other point on your mind (Think Hard).

 

DO ALL YOUR CORRESPONDENCE THROUGH SPEED POST.

 

Here's the web address of the Helpline of the President of India's Secretariat where you can file and/or upload your grievance and later on view the status of the same. You may also file an online complaint to the President of India’s Secretariat at :: President's Secretariat Helpline ::

 

The grievances arising out of unsatisfactory response or No response from the Ministry/Department concerned will be taken up by the PG officers of DAR&PG who will take up the matter with the Ministry/Department concerned for close monitoring and expeditious redress. You can lodge your complaints for all ministries of central government and state governments at the following link PGRAMS -:- Grievance Registration Form

 

Most probably your work will be done with a quick pace, which you would had never expected under normal circumstances.

 

You will find necessary help for filing the RTI Application by clicking the ”Home” or "RTI Guide" button at the top of this page. Also please use the customized Google search bar located at the top of this page and search for "LIFE TIME PENSION", etc. and you may get a/many threads/links.

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Tanbir

Wow...!

Thanks ever so much for the prompt reply !!

Suddenly it seems that "yes..its do-able " !!

Shall follow your instructions to the T and post the complete process here

Once again a Big Thank you

Regards Tanbir

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ShakeelMisarwala

Dear Sirs,

I HAVE A SMALL PROBLEM WITH THE RAILWAYS AND WISH TO GET DETAILS OF MY FATHERS SALARY THROUGH rti CAUSE AFTER FOLLOWING WITH THEM FOR MORE THAN EIGHT YEARS I HAVE NOT STILL RECEIVED THE SAME AND AM STILL BEING ASKED TO WAIT FOR A MONTH OR SO WITH NO PROPER REPLY.

MY FATHER WAS SUSPENDED FROM HIS SERVICES OF WESTERN RAILWAY, WHERE HE WAS SERVING AS TELECOMMUNICATION INSPECTOR (MUMBAI CENTRAL), IN THE YEAR 1984 AND WAS UNDER SUSPENSION DURING HIS RETIREMENT ALSO IN NOV 1990. AS THERE WAS A COURT CASE PENDING AGAINST HIM HIS SALARY SINCE SUSPENSION AND HIS RETIREMENT DUES WERE HELD UP BY THE RAILWAYS TILL THE CASE GOT OVER IN THE YEAR 1998 WHERE HE WAS ACQUITTED FOR ALL THE CHARGES FRAMED AGAINST HIM AND THE HONORARY COURTS ASKED THE RAILWAYS TO PAY ALL HIS DUES ALONG WITH HIS SALARY AND RETIREMENT BENEFITS.

THE RAILWAYS PAID UP A PART OF HIS SALARY AND BENEFITS BY 2002 AFTER THOROUGH FOLLOW-UP BY ME AS MY FATHER HAS FALLEN ILL AND GOT A MINOR HEART ATTACK CAUSE OF CHASING THE RAILWAYS, I HAD TO TAKE UP THE MATTER TO DO THE REQUIRED FOLLOW-UP.

MY FATHER EXPIRED IN THE YEAR 2005 OF A HEART ATTACK AND MY MOTHER IS RECEIVING THE PENSIONS TILL DATE BUT THE PART OF THE SALARY AND THE RETIREMENT BENEFITS WHICH WAS HELD BACK BY THE RAILWAYS IS YET TO BE RECEIVED BY MY MOTHER WHO IS ALSO A HEART PATIENT.

SINCE MY FATHER IS NO MORE WE DON'T KNOW HOW MUCH OF THE DUES ARE STILL PENDING.

HENCE I REQUEST YOUR KIND SELF TO GUIDE ME ON HOW TO USE RTI FOR GETTING THE DETAILS OF MY FATHERS PENDING DUES AND HOW MUCH HAVE THEY PAID SO FAR, ON WHAT BASIS AND WHETHER INTEREST SHOULD BE DEMANDED FROM THE RAILWAYS FOR DELAYING MY FATHERS PAYMENTS IN SPITE OF THE COURTS ORDERS TO PAY MY FATHER HIS FULL DUES.

I WILL BE HIGHLY GRATEFUL TO YOU IF YOU CAN GUIDE ME ON DRAFTING THE RTI APPLICATION FOR THE ABOVE MATTER.

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ambrish.p

Dear Shakeel

 

Ask your mom to file RTI application with PIO of Railways for this info. RTI application as per: RTI application addressed to CPIO/PIO and as per: RTI Rules, Fees for Centre and Useful Info about CIC - RTI Guide

 

For help in locating PIO, please see: HOW TO LOCATE A PIO UNDER RTI ACT 2005 - RTI Guide

 

Also read:How to submit a RTI Application - RTI Guide

 

for help in framing your RTI application please refer post # 2 & 3.

 

For detailed information on how to draft & file an RTI application, please see the "All About Right To Information" links on the homepage & RTI Guide section of the portal.

AND

 

How to make RTI application effective (by JPS Sir) : http://www.rtiindia.org/forum/blogs/jps50/93-how-make-rti-application-effective.html

 

If you have any further doubts, please post them here and our members will be pleased to guide you further.

 

regards

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smbhappy

Please refer to my post #3 above carefully. Your case fits well. Make the Necessary Changes and file RTI Application.

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smbhappy

Make a second RTI Application

 

Right To Information is a part of fundamental rights under Article 19(1) of the Constitution, which says that every citizen has freedom of speech and expression. The people cannot express themselves unless they know what's happening in the systems that govern them.

 

Right to Information viz. RTI is a part of fundamental rights under Article 19(1) of the Constitution, which says that every citizen has freedom of speech and expression. The people cannot express themselves unless they know what's happening in the systems that govern them.

 

1. I may please be informed about ALL THE TERMINAL BENEFITS those are available to the next of kith & kin of a diseased employee of the Railways who dies (a) while still in service of the Railways, as per rules of the Railways, (b) dies after the retirement.

 

2. Please Supply me the copy of rules and regulations of the Railways with regards to PROVIDING THE SERVICE TO NEXT OF KITH & KIN OF THE DISEASED EMPLOYEE ON COMPASSIONATE GROUNDS who dies (a) while still in service of the Railways, as per rules of the Railways, (b) dies after the retirement.

 

3. Please Supply me the copy of rules and regulations of the Railways with regards to PROVIDING THE FINANCIAL COMPENSATION IN LIEU OF SERVICE TO NEXT OF KITH & KIN OF THE DISEASED EMPLOYEE ON COMPASSIONATE GROUNDS who dies (a) while still in service of the Railways, as per rules of the Railways, (b) dies after the retirement.

4. Please supply me the LIST OF THE EMPLOYEES WHO HAVE BEEN PROVIDED THE SERVICE since 2000 in the Railways, as next of kith & kin of the diseased employee on compassionate grounds who dies (a) while still in service of the Railways, as per rules of the Railways, (b) dies after the retirement. The grounds and rules under which such benefit was given, may please be quoted.

 

5. Please supply me the LIST OF THE EMPLOYEES WHO HAVE BEEN PROVIDED FINANCIAL COMPENSATION since 2000 in the Railways, in lieu of service to next of kith & kin of the diseased employee on compassionate grounds who dies (a) while still in service of the Railways, as per rules of the Railways, (b) dies after the retirement. The grounds and rules under which such benefit was given, may please be quoted.

 

6. The GROUNDS OF REJECTION AND UNDER WHAT RULES THE REQUEST WAS REJECTED, request for employment on compassionate grounds in case of _____________________ of son of Late Mr. _______________, diseased _________________, (Designation), who was sole bread earner of the family, may please be informed to me

 

7. The CERTIFIED COPIES OF THE NOTING SHEET AS WELL AS CERTIFIED COPIES OF CORRESPONDENCE FOR THE ENTIRE CASE BETWEEN THE RAILWAYS WITH OTHERS , from 01 December 2007 till date may please be provided to me.

 

8. The MONTH-WISE DETAILS OF TERMINAL BENEFIT PAID TO THE NEXT OF KITH & KIN OF THE DISEASED MR. ______________, (Designation), who dies (a) while still in service of the Railways, as per rules of the Railways, (b) dies after the retirement, may please be supplied to me.

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ShakeelMisarwala
Dear Shakeel

regards

Thanks ambrish for your reply, but i havent got answer to my actual query. pls help

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ambrish.p

Dear Shakeel

 

Your mom can file RTI application with Public Information officer (PIO) of Railways for the status of pending amount. For help in framing your RTI application please refer post # 3 & 8. Also ask for details of officer assigned to ensure compliance of Hon Court orders and steps taken by him/her to make payment in compliance of Hon Court orders.

 

regards

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