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Found 53 results

  1. Hi, When I approached BSNL to get incoming call records for one of my prepaid BSNL mobile number on which I am getting frequent abusive calls, the GM's office of our district conveyed that they no more provide that information to customers and the only way that they can disclose this info is when police approach them. I gave a written letter requesting them to convey the same by return postal mail, which they are yet to send. There is an FIR filed by the police based on my complaint, and I want to get this information so that even if the police collude with the abuser, I can prove to the criminal court of what really transpired. This being the situation, can I get this information via RTI?
  2. aklala

    Prepaid # details

    I would like to know all incoming and outgoing call details of my prepaid bsnl # DELETED mobile number - posted against forum rules from 25/5/15 - 30/5/15
  3. Now, it's almost 1 year, since I started registering complaints to BSNL Customer Care in Gujarat, BHUJ (Kutch) Telecom Circle, for No 3G network or very low 3G network frequency in my area at my home. I registered first complaint in March 2014 (before that everything was fine and I was not facing any 3G related problem at my home) about this problem and that never solved. They just record complaint and after 2-3 days they close the complaint without giving any information about what they did the complaint. I guess I had registered complaint more than 100 time, few times they say, they are facing hardware failure in my area but they don't have answer when they will solve this and I would start getting network. My area is connected to city but comes under village panchayat and after a distance of 1 km in city the network is good and I am not facing any issue there. I am totally dependent on 3G Network for Internet because there is no Service Provider ready to provide service of Broadband in my area, neither BSNL nor any private internet service provider. My questions are, 1) How can I resove this network issue which I am facing from last 1 year, by use of RTI? 2) Is it possible to get BROADBAND service in my area by using RTI? Thanks for help. Regards, Abhimanyu
  4. Central Information Commissioner (CIC) Basant Seth, hearing a second appeal filed by Group Captain (Retd) H Kaushal, has pulled up Bharat Sanchar Nigam Limited (BSNL) for its “callous and whimsical behavior”. Pointing out that the company deals with the public at large, the CIC said such complaints cannot be taken lightly. Read at: CIC pulls up BSNL for ‘callous tone’ | The Indian Express
  5. sharat412

    pesonal r.t.i of bsnl

    Hello, is there any way to get my watsapp messages and all internet messages through r.t.i from bsnl
  6. Dear Sir , I filed RTI against BSNL as its service is very worse in our village but not get satisfactory response or any change .online RTI status is below email id is lalitgupta181@gmail.com RTI reference no...... https://rtionline.gov.in/request/status.php DOTEL/R/2014/60297 DOTEL/R/2014/60974 what is next step can i do ????...as BSNL broad band service is very bad in our village only 7-8 hours connection is available ..
  7. sharat parashar

    my call details

    i want to check all detail of phone number for incoming and out comings how it is possible sharat
  8. Ok, Here is my problem. I was a resident of Trichur District in Kerala and Moved to Calicut district. I filed an Application to transfer my phone connection from Trichur to Calicut on 4.4.2012. I was alloted a new phone number and my request was forwarded to the Calicut department. Now the problem is i have not been given a connection till date. It has been 15 months today. When i went to the nearby exchange the first told me that there are no free slots available, all slots have been already designated to a nearby college. After a few months I went again and they said that there is a free connection but they are finding difficulty in getting time to dig out the cable.They asked me to find out if there are any cables near my home and Dig and keep the cable out so that it will be easier for them. I did that but could not find any cables myself. {And clearly that is not my responsibility}. I went there again after a month and they said that the available connection has been restored (as it was a case of non payment of dues) and they will see what they can do when a new closure comes. I need to File an RTI seeking the following information: 1. Number and details of Closures during last 15 months in the nearby exchange 2. Number and details of New Connections sanctioned during the last 15 months in the near by exchange. 3. Reason why I was not alloted a connection till date. Can you help with the application, the procedure and also with more questions I could ask so that my case is strong. This would be my first RTI so need a lot of help.
  9. It appears from the attached order of the CIC, that BSNL is willing to provide information regarding the tapping 9or not) of a mobile phone, to the owner of that phone, after following third party procedure with the relevant security agency: The CPIO’s representative stated that they have checked their records and also their system and have found that the appellant’s mobile phone (no.9450457331) has not been tapped (from 24/08/2011) and the same has been intimated to him vide letter dated 30/04/2013. The appellant contended that in the aforesaid letter the respondent have only confirmed having checked their records and not their system. The CPIO’s representative reiterated that they have checked both their records and the system and will confirm the same in writing to the appellant. Info on ones phone being tapped can be onbtained from BSNL.pdf
  10. Call detail of a BSNL landline phone.
  11. Hello... My wife is working with BSNL. I am working with PSU. As per the Rule 08 of BSNL the trasffer application of employee is being considered if spouse is working with Central Government/Public Sector/State Government. My wife has applied for transfer 02 times but same is being rejected by GM(Admin) with reason that she has not completed 05 years in the service of company for present SSA. Can i take help of RTI in this case? How RTI can help me? Please reply Thanks in advance. new_modified_transfer_policy.doc
  12. i have charged bill but the voice services were disconnected for the reason of non payment whereas the bill was paid on 28-06-2012 itself, please help me in drafting a suitable complain to GM for the reimbursement, please consider my plan is combo that means Data+voice, & only voice services were disconnected. disconnected on 13-07-2012 reconnected on 04-09-2012
  13. jayakanth_cg

    BSNL exterim bill excess

    I bought bsnl unlimited iPad tariff plan after I'm came to know that tariff plan not there are cheated who working in bsnl staff they don't know which plan is there unlimited plan got expired I don't that I got huge amount bill 86,876 Pls any body possible guide how I can go legal step how I can clear this problem ? JK
  14. Hi All !! My landline phone is out of order since 23rd September 2011. I want to ask BSNL few things. Like how much time they should take in fixing the telephone, if it has not fixed within the given time then which officer is responsible for the same. Kindly help me in this regard Thanks Vicky
  15. Vivek Agarwal


    How to get information from bsnl through rti act
  16. pranabbhai

    Mobile sim

    Is there any way to know the number of sim(Bsnl) issued in my name ? i want to block all except the 3 numbers that i use.
  17. Viralbhai

    About Mobile tower

    Dear sir, BSNL has been trying to put up a tower on the terrace of the building where I live.It's the three storey building and the strenghth of the buliding is already under doubt.They haven't taken the consent of the people living in the same building.We have sent the letter to BSNL outhorities regarding this issue but in vain. Have they the right to bulid up the tower without the consent of the people living in the same building?
  18. Dear Sir, My query is regarding the applicability of RTI act to the staff working for a public sector enterprise but on the payroll of third party contractor. A BSNL office in Pune has outsourced its call centre operations to a private BPO through tender process. This BPO company is cheating the BSNL by employing less number of call center executives than the required strength and reporting manipulated numbers to BSNL. The staff working in customer care is paid paltry salary and it is not even as per the minimum wages act. I request the learned members at RTI India to please emphasis upon the following points: 1. The BPO being a private company , can it's operations at BSNL come under RTI purview ? 2. Can we ask the questions like minimum salary as mentioned in BSNL contract and the actual salary being paid to the staff ? 3. Can we demand salary slips of the staff members ( to prove that they are paid less salary) 4. Can we ask for the certified copies of appointment letters issued to staff members ? 5. The staff members were interviewed and offered jobs at a certain salary ( they have offer letters with them mentioning this salary) and after one month of joining they were told to work at a salary less than two thousand of previous salary ( in the name of company policy). Can we demand explanation of this drastic salary reduction ? Thanks for any help and guidance.
  19. I have applied a RTI application to O/o. SDO BSNL Kesinga (by Regd Post) but on today i have receive a application from O/o. TDM, Bhawanipatna. The Concerned incharge mentioned to their letter to pay application free Rs. 10/- by IPO and return my Teasury Chalan. One Hand some offices request to pay by Treasury Challan in case pay deposit IPO and this office has mentioned to their letter to paying by IPO. What it's? As per my knowledge intensnally they harresset me.............
  20. can we get exemption or waiver of payment for non working BSNL line? BSNL claims that their cable got stolen (approx 600 meters) and their trunk line is disconnected due to road work for 45 days, because of this I did not get my internet working. But they have sent a bill for May-June 2011 without using their internet/telephone line? how can we get waiver of rent? I forget to mention the area. Sithalapakkam, Medavakkam Exchange is not functioning for the last 40 plus days due to theft of their cables and other mal-functioning of their exchange due to road digging works resulting in complete disruption of telephone line for 40 plus days. Can we get exemption in not paying their bills?
  21. we have been without Internet connection since last 45 days. we have complained to authorities of BSNL to look into the matter seriously. Till date, there is no response from them? my telephone BSNL no: (Posting of mob. no. is against RTI India - Forum Rules - hence deleted) which is not getting internet connection since last 45 days.
  22. Hello, I am a little confused for Why Am I not getting any reply from BSNL? The applications are attached. 10-11-2010: I wrote an RTI application to PIO BSNL, Dumka(Jharkhand) for which an unofficial representative from BSNL office did came to me with my application along with forward from PIO Dumka to local SDO and tried to convince me to stop RTI, whom I ignored but no official response was received by me. (Sent through Registered Post) 03-01-2011: I wrote a first appeal to CPIO BSNL Ranchi(Jharkhand) - again no response. (Sent through Registered Post) 22-02-2011: Last I wrote second appeal to The Appellate Authority, BSNL, New Delhi - no response till date (Sent through Speed Post, Delivered on 01/03/2011) Dont know why they prefer to ignore my RTI. Plz point the mistakes I made like the first appeal should have been sent to 'The Appellate Authority' instead of CPIO. Any points I should have added to better the application. Now Who should be my next application to? Thank You 1st_bsnl_rti_10-11-2010.doc 3rd_bsnl_rti_22-02-2011.doc 2nd_bsnl_rti_03-01-2011.docx
  23. susanta.santosh

    About mobil bill

    Good afternoon sir, I am susanta reading engineering . I have Bsnl prepaid number .Everyday some amount of money reduces from my account. From last 6 months, costumer is not receiving any call from any number. that means no customer care in odisa in Bsnl . I have complained at main branch but no one is listening my word . please tell me by which process i will go and to whom i will ask
  24. Hi, i'm havng BSNL land line connection with Broad band, which is not working more than 1.5 months. i have registered complaint but no use called area Manager no use. but every month we are getting the bills , without no service from BSNL. how to deal this? without providing the service howcan they generate the bills? i have the complaint numbers( i have raised many, but usually they close it after some time). how to deal with this? Regards
  25. Sir i want to know why bihar bsnl is not publishing TTA-2008 results,i thought there should be some corruption done in recruitment process.Our exam held on 22.11.2009 but result yet not come.I request them to publish reason behind delay of recruitment because all states bsnl circle except bihar circle completed whole recruitment process in year 2009.
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