Jump to content
News Ticker
  • NPAs under PM Modi's Mudra scheme jumped 126% in FY19
  • shows RTI
  • RTI query reveals banking frauds of ₹ 2.05 Trillion reported in the last 11 years
  • 509 per cent rise in cases under child labour law: Study
  • The Central Information Commission has allowed disclosure of file notings on the mercy petition of a rape and murder convict, rejecting the government's contention that the records cannot be disclosed as these are privileged documents under Article 74(2) of the Constitution.
  • Electoral bonds worth over ₹5,800 crore were bought by donors to fund political parties between March 1, 2018 and May 10, 2019, a Right to Information reply has said.
  • Don't pay 500/- for answer sheet now- Supreme Court says if Answer sheet is asked under RTI, RTI Fees will be governed

Search the Community

Showing results for tags 'debit cards'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Request for Community Support
  • Connect with Community
  • Learn about RTI
  • Website News & Support
  • Read RTI News & Stories
  • RTI Act Critics's RTI Act Critics Topics
  • Fans of RTI India's Fans of RTI India Topics
  • Insurance Consumer's Insurance Consumer Topics
  • Activists of Transparency and Accountability's Activists of Transparency and Accountability Topics
  • Issues with BWSSB's Issues with BWSSB Topics
  • Law+Order-Bangalore-32's Law+Order-Bangalore-32 Topics
  • Issues With Electricity Board's Issues With Electricity Board Topics
  • RTI Activists's RTI Activists Topics
  • YOGA's YOGA Topics
  • help each other's help each other Topics
  • forest and wild life's forest and wild life Topics
  • Indian Police Officials not following Cr.P.C.'s Indian Police Officials not following Cr.P.C. Topics
  • RTI Activist+Politics's RTI Activist+Politics Topics
  • hostels and lodging places's hostels and lodging places Topics
  • RTI Activists in Rajasthan.'s RTI Activists in Rajasthan. Topics
  • RTI info warriors in Haryana's RTI info warriors in Haryana Topics
  • DisABILITY Rights and RTI's DisABILITY Rights and RTI Topics
  • Govt Servant, Local Bodies or PSU Employees using RTI.'s Govt Servant, Local Bodies or PSU Employees using RTI. Topics
  • Eco club's Eco club Topics
  • Self Employment in Sport's Self Employment in Sport Topics
  • RTI related to land issue's RTI related to land issue Topics
  • Open SourceTechnology support to RTI's Open SourceTechnology support to RTI Topics
  • TRAP group's TRAP group Topics
  • Odisha RTI Activists's Odisha RTI Activists Topics
  • right to information activists's right to information activists Topics
  • Mumbai's Mumbai Topics
  • RTI ACTIVISTS FROM KARNATAKA's RTI ACTIVISTS FROM KARNATAKA Topics
  • Chartered Accountants's Chartered Accountants Topics
  • ngosamachar's ngosamachar Topics
  • Growing INDIA's Growing INDIA Topics
  • we are all friends.'s we are all friends. Topics
  • RTI for Government employees's RTI for Government employees Topics
  • Dhanus - Pending Salaries's Dhanus - Pending Salaries Topics
  • Insurance Surveyor & Loss Assessors's Insurance Surveyor & Loss Assessors Topics
  • Mahamumbai's Mahamumbai Topics
  • FREE LEGAL HELP AND SUGGESTIONS's FREE LEGAL HELP AND SUGGESTIONS Topics
  • M.Sc/MCA and ME/M.Tech's M.Sc/MCA and ME/M.Tech Topics
  • Corruption's Corruption Topics
  • ASSOCIATION FOR HUMAN RIGHTS & ENVIRONMENTAL PROTECTION's ASSOCIATION FOR HUMAN RIGHTS & ENVIRONMENTAL PROTECTION Topics
  • MAHARASHTRA- ADVOCATE/LAWYERS's MAHARASHTRA- ADVOCATE/LAWYERS Topics
  • INDIAN WOMEN- LAWYERS /ADVOCATES's INDIAN WOMEN- LAWYERS /ADVOCATES Topics
  • minority engineering colleges in maharashtra's minority engineering colleges in maharashtra Topics
  • AAKANKSHA's AAKANKSHA Topics
  • RTI AGAINST INDIAN AIR FORCE MALPRACTISE's RTI AGAINST INDIAN AIR FORCE MALPRACTISE Topics
  • RiGhTs's RiGhTs Topics
  • ram's ram Topics
  • JVG DUPED CUST.'s JVG DUPED CUST. Topics
  • anti corrupt police's anti corrupt police Topics
  • Save Girl in Punjab's Save Girl in Punjab Topics
  • Rent Apartment in US's Rent Apartment in US Topics
  • RTI Kerala's RTI Kerala Topics
  • maharashtra's maharashtra Topics
  • Right Way Of India(RTI)'s Right Way Of India(RTI) Topics
  • Whistle- Blowers against corrupt India's Whistle- Blowers against corrupt India Topics
  • Navi Mumbai's Navi Mumbai Topics
  • electricity curruption in up's electricity curruption in up Topics
  • SHARE n STOCKS trading's SHARE n STOCKS trading Topics
  • WEWANTJUSTICE's WEWANTJUSTICE Topics
  • Civil Engineers-CAD's Civil Engineers-CAD Topics
  • Nitin Aggarwal's Nitin Aggarwal Topics
  • MEWAT EDUCATION AWARENESS's MEWAT EDUCATION AWARENESS Topics
  • ex-serviceman activities's ex-serviceman activities Topics
  • SSCC's SSCC Topics
  • Remove Corrupt Bueraucrates's Remove Corrupt Bueraucrates Topics
  • jharkhand RTI activist group's jharkhand RTI activist group Topics
  • Suhail's Suhail Topics
  • govt.servant's govt.servant Topics
  • RTI Uttar pradesh's RTI Uttar pradesh Topics
  • anti-corruption team's anti-corruption team Topics
  • Manaism's Manaism Topics
  • Insurance's Insurance Topics
  • sonitpur datri sewa samity's sonitpur datri sewa samity Topics
  • indian youth manch's indian youth manch Topics
  • HUDA Co- Operative Group Housing Societies's HUDA Co- Operative Group Housing Societies Topics
  • youth's youth Topics
  • aastha's aastha Topics
  • RTI for Citizens's RTI for Citizens Topics
  • ALL PUBLIC INFORMATION OFFICERS OF INDIA's ALL PUBLIC INFORMATION OFFICERS OF INDIA Topics
  • learn always's learn always Topics
  • R.T.I.'s R.T.I. Topics
  • Karnataka Karmika Kalyana Prathishtana's Karnataka Karmika Kalyana Prathishtana Topics
  • Akhil Bhart anti corruption sangathna's Akhil Bhart anti corruption sangathna Topics
  • MBA, business and new entrepreneur.....'s MBA, business and new entrepreneur..... Topics
  • students seeking help's students seeking help Topics
  • UN-DO CORRUPTION's UN-DO CORRUPTION Topics
  • RTI Corporate's RTI Corporate Topics
  • Electrical group's Electrical group Topics
  • V4LRights's V4LRights Topics
  • Pirated software in GOvt oofice and sc hool's Pirated software in GOvt oofice and sc hool Topics
  • Gaming's Gaming Topics
  • WE Born to help's WE Born to help Topics
  • help the elderly citizen's help the elderly citizen Topics
  • NATIONAL ISSUE's NATIONAL ISSUE Topics
  • Ballygunge Government Hogh School Alumni Association's Ballygunge Government Hogh School Alumni Association Topics
  • Corruption free Country's Corruption free Country Topics
  • surajyam's surajyam Topics
  • kanpurvictims's kanpurvictims Topics
  • Railway Group A Services's Railway Group A Services Topics
  • RTI BALLIA's RTI BALLIA Topics
  • Encroachment of public property by private giants's Encroachment of public property by private giants Topics
  • Case Status - Anti Corruption's Case Status - Anti Corruption Topics
  • RTI ACTIVISTS FROM MEERUT's RTI ACTIVISTS FROM MEERUT Topics
  • Aam Aadmi (The Common Man)'s Aam Aadmi (The Common Man) Topics
  • Court Marriage in Punjab's Court Marriage in Punjab Topics
  • ALL's ALL Topics
  • Youth India Social Group (YISG)'s Youth India Social Group (YISG) Topics
  • ye kya fandda h's ye kya fandda h Topics
  • mindset's mindset Topics
  • anti corruption's anti corruption Topics
  • activism's activism Topics
  • common's common Topics
  • state group's state group Topics
  • social help group's social help group Topics
  • landlords of uttar pradesh's landlords of uttar pradesh Topics
  • Concern Citizens Forum for India's Concern Citizens Forum for India Topics
  • edusystem's edusystem Topics
  • Ratna Jyoti's Ratna Jyoti Topics
  • development in indian village's development in indian village Topics
  • technovision's technovision Topics
  • Mighty India's Mighty India Topics
  • Against Corporate Fraud's Against Corporate Fraud Topics
  • Stop crime's Stop crime Topics
  • PUBLIC INTEREST LITIGATION.'s PUBLIC INTEREST LITIGATION. Topics
  • NVS - Navodaya Vidyalaya Samiti's NVS - Navodaya Vidyalaya Samiti Topics
  • Authenticated Public Plateform's Authenticated Public Plateform Topics
  • shalin's shalin Topics
  • terminater's terminater Topics
  • RTI Wind Energy's RTI Wind Energy Topics
  • AMICE (INDIA)'s AMICE (INDIA) Topics
  • HELPING HAND !'s HELPING HAND ! Topics
  • Go..................?'s Go..................? Topics
  • Co-Op Housing Society's Co-Op Housing Society Topics
  • we are equal's we are equal Topics
  • Phoenix Deals's Phoenix Deals Topics
  • AHMEDABAD ACTIVISTS's AHMEDABAD ACTIVISTS Topics
  • Theft Cases in chandigarh's Theft Cases in chandigarh Topics
  • Economically Weaker Section Certificate & Benifits's Economically Weaker Section Certificate & Benifits Topics
  • Solar Systems's Solar Systems Topics
  • Get aware about ur Education and related rights's Get aware about ur Education and related rights Topics
  • Save Mumbai's Save Mumbai Topics
  • Complaints to MCD & Delhi Jal Board's Complaints to MCD & Delhi Jal Board Topics
  • ashayen's ashayen Topics
  • unemployment's unemployment Topics
  • Employee Solution's Employee Solution Topics
  • is kanpur university against sc/st's is kanpur university against sc/st Topics
  • URBAN PLANNER PROFESSIONAL's URBAN PLANNER PROFESSIONAL Topics
  • RTI HELP INDIA's RTI HELP INDIA Topics
  • prayatna's prayatna Topics
  • Parking woes's Parking woes Topics
  • Helping RTI INDIA web development's Helping RTI INDIA web development Topics

Categories

  • Uncategorized
  • Section 18 (1)
  • Section 11
  • For Common Man
  • Section 16
  • Section 2(h)
  • Section 8 (1)(j)
  • Simplified RTI
  • Government Employee and RTI
  • RTI Act 2005
  • Success Stories
  • Exempt Organisation
  • DG IT
  • Section 8 (1) (e)
  • Section 2 (h) (d) (i)
  • Supreme Court Decisions
  • Section 2 (j) (i)
  • Section 2
  • Section 8
  • Section 20
  • Section 19
  • SIC Punjab
  • High Court Decisions
  • Section 9
  • Section 24
  • DoPT
  • RTI Awareness
  • Section 6 (3)
  • Section 6
  • Section 2 (f)
  • Opinion
  • Department of Posts
  • Ministry of Railways
  • Departments
  • Ministry of Home Affairs
  • Ministry of Corporate Affairs
  • Ministry of Law & Justice
  • Government of NCT of Delhi
  • Delhi Police
  • Ministry of Human Resource Development
  • Staff Selection Commission
  • Court Decisions
  • CIC Decisions
  • Activism
  • Section 25
  • University
  • Section 7
  • Ministry of Agriculture
  • Section 3
  • RTI Discussions
  • Section 19 (8) (b)
  • BSNL & MTNL
  • Section (1) (d)
  • Section 8 (1) (d)
  • DIrectorate of Education
  • Govt of NCT of Delhi
  • Cooperative Housing Society
  • RTI for School
  • Member RTI
  • Municipal Corporation
  • Ministry of Defence

Categories

  • RTI Act

Categories

  • News

Categories

  • Quotes

Categories

  • RTI Videos

Categories

  • RTI Directory
  • Important RTI Decisions
  • Other Important Court Decisions
  • Sample RTI
  • Acts & Circulars

Blogs

There are no results to display.

There are no results to display.

Calendars

There are no results to display.

There are no results to display.


Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Found 1 result

  1. sharadphadke

    ATM failed Transactions.

    In order to withdraw some urgent money, I made one withdrawal from ATM on 18-10-2009. The first transaction failed and so I made a second try. This time, I got Rs.1000/- as demanded. The security person commented, “Your account shall be credited next day for this failed transaction.” But as a safety measure, I lodged an internet complaint for this failed transaction, took a “Print Screen” shots for complaint as well as receipt. Both this “Print Screen” shots helped me in all this failed transaction. On 1-12-09 while my pass book was updated I found there is no credit for Rs. 1000/- for failed transaction and since I was in bank, I made enquiries and I was told to lodge a second complaint. Accordingly second complaint was lodged on that day. On 1-1-2010 while updating my pass book I noticed, there is still no credit. On enquiries, I was told it takes about a month or some time more. But still visit 3rd floor and check in ATM section. The matter was left there only. This is the first part of the story, second part started on 6-1-2010 evening when I was visiting RBI web page to find Singapore $ rate. I found a link for common persons, where in there were many notifications and my eye caught a notification dated 17-7-2009 for ATM reconciliation. I downloaded the pdf. The link to this page is: Reserve Bank of India On reading this pdf I was rather shocked! It had stated, if the complaint is not solved within 12 working days, I was to be given Rs. 100/- per day as compensation. On next day, i.e. on 7-1-10, I took the print out of this notification and visited my bank at around 2 PM and showed it to the branch manager. The effect was very surprising and he promised to look in the matter and my residence received a call from bank staff that my account has been credited with Rs. 1000/- at around 5 PM. The message was also kept to call bank next day. I had high-lighted the condition of Rs. 100/- per day with high light marker. The Manager, Chief Manager and staff member started pleading some of the member from the branch shall be punished and he (Chief Manager) shall look in the matter and find the way. There was no action on his part for other 10 or more days. Since this being a very major issue, in the mean time I contacted an advocate and asked if a public interest litigation can be filed in High Court and get the order for all banks to act on this rule and give the compensation. He confirmed that this can be done but there has to be some evidence from different banks as they are also not following this rule. Hence he dictated an application under RTI and asked me to visit 2 days later to collect print out. That day he refused to take the case on the ground of time and refused to give the draft also. I thought of trying it my self and made application to: 1) Bank of Maharashtra, as the H.O. was in Pune where I stay. 2) Bank of Baroda, their Regional Office. 3) Dena Bank, in there Regional Office. 4) ICICI as they have ‘n number of ATM centers. 5) IDBI bank Mumbai. 6) Bank of India, Mumbai as my bank. These banks were selected as test case and have no specific reason. A separate application to RBI was also made since it was referred in there letter that they are receiving many complaints. Questions asked to 6 banks were: 1) How many complaints were received for wrongfully debited on account of “failed ATM transactions”? 2) In how many days the wrongfully debited amount was credited to the account of customer? You may give the answer as min and max days taken. 3) Do you have any stipulated period policy to solve this type of complaint? 4) If so, what is the maximum period you have specified? 5) Do you reimburse any amount as compensation, for the delay caused in above period to the aggrieved customer? 6) If yes, what is the amount you reimburse to the aggrieved customer? And how it is calculated? 7) Do you have any system, to review this failed ATM transactions, and keep them to the Board of Directors, indicating inter alia, the quantum of compensation given to customer, reasons thereof, and action taken to avoid this delay? 8) If yes, supply me the copy of this report. In the letter to RBI the questions were asked giving the reference to the directives they have sent to banks, given on web page and are as: 1) How many complaints you received in connection of ATM failure in 2008? Give the details bank wise. 2) How many complaints you received for above reason in 2009? 3) How many complaints you have received after 17-7-2009? 4) What mechanism you have set to enforce the Payment and Settlement System Act 2007, (Act 51 of 2007)? (Section-18) 5) Is there any facility given on web site which gives the acknowledgement to the complaint via net? 6) If not why? I think answers from RBI are very funny and vague. The answer given by the Reserve Bank is as follows: 1) Information is not available with this department readily, since ATM related complaints are categorized along with credit / debit card complaints in our Complaint Tracking System. As per our records, we have received 17648 complaints relating to ATM cards, Debit cards and Credit cards during the year 2008-09. 2) – do - 3) – do – 5) The web site has no such provision 6) The information is not available with this dept. 4) Answer to my (4) was from different dept. and the answer is “For regulation of payment system, the bank lays down policies and issues directions under Section 18 of Payment and settlement systems act 2007 as and when necessary.” It also states I can appeal against this reply to so and so…. From the banks, the response is as below: 1) ICICI : We are not covered under TRI and referred CIC order dated 9-8-2007 2) IDBI : No of complaint-73700 and follows rules of RBI. Min-2 days max. 12 days, follows RBI guideline and pay 100/- p.d. Answer to Q-8 can not be given under sec. 8(1)(d) of RTI act. 3) Bank of Maharashtra : No. of complaint=40010 and follows RBI directions and “there was no such occasion of delay by card cell” Answer to Q-8 – Not applicable. 4) Bank of Baroda replied “as all information called for is maintained by corporate office and we are forwarding your application to them” 5) Dena Bank : One Branch Manager from nearer branch visited my house but house was locked and hence he kept a message requesting to call on his mobile. So far there is no reply from them so far. 6) Bank of India : There is no reply so far. I had sent one more RTI letter asking bank why my account was not credited with Rs.6500/- on 7-1-2010 along with Rs.1000/- and the account was credited 0n 25-2-2010 for Rs.6500/- The second letter was to separate Public Interest Litigation keep me away from one of beneficiary in the case. Now, I want your guidance in this case for archiving the goal on all India basis. I wish each and every one who is deprived from this compensation part should get the money. And to get it for them how do I precede with current status. Now on each and every move is important because millions and millions are involed in this case.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Privacy Policy