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Found 11 results

  1. Hello sir, i want to know can i apply for rti query online....in any department??? Guide me in detail as i am new in using rti....thanks
  2. Hi all, I have booked an e-ticket though IRCTC online. After 2-3 days due to unavoidable circumstances I cancelled the tickets online though IRCTC website. The IRCTC e-ticket cancellation report shows the status as “Refunded in Account”. I bank with CANARA BANK. according to rules the amount need to come to my account. But till today it didn't happened. I have written several mails to both the departments. now CANARA BANK SAYS THAT... IRCTC banker has not sent the amount yet..... IRCTC SAYS THAT Kindly note that we have refunded the amount as per the details. Please contact your bankers for confirmation with the given details. BUT..... As per online status of IRCTC the status is shown as “Refunded in Account”. I really got confused as to whom to file the RTI...??? I don't know where lies the ACTUAL PROBLEM..!!! Please help me in this regard...I really appreciate your guidance. Do also help me in writing the question...effective question which will get my money back... HOPE YOU PEOPLE WILL HELP
  3. I recently traveled on the tirupati express from chennai central to tirupati station. I travelled in the AC chair car coach expecting that it would be better than the general compartments, but to my disgust i found rats and cockraoches in the compartment rampantly moving around. Also i found that the coach was in a pathetic condition, and looking at the seats and other equioments seemed to be from the 1980's. Also garbage was all over the place thereby suggesting that it wasnt cleaned for ages. Is there a possibility that i can file an RTI application in this case to IRCTC?
  4. Hi.. I would like to know whether it's legal to continue travel in a sleeper class with a general ticket and after paying the penalty money ?? particularly when there is no free Berth available ?
  5. anujeetghatak

    Indian Railways Tatkal system

    Dear concerned, Travelling by train has become impossible today as confirmed tickets are impossible to get especially between metro cities. I was recently trying to get a tatkal ticket from Mumbai to Kolkata. I was logged onto the Indian Railways website www.irctc.co.in early in the morning two days before the journey date and to my surprise after putting in the originating station, the destination, the date, the class of travel and the desired train, instead of the page for inputting my name, I got the page that showed the stations the train would stop. Thus by the time I reached the payment page, according to the website all tatkal tickets were already booked. I did not get confirmed tickets for my journey but again when I went to the travel agent and paid him Rs. 500 extra per ticket, I got confirmed tickets in the same train on the same date of journey. I wish to ask if the online portal shows tickets exhausted, then how did a travel agent manage to get a ticket on the same date of journey and in the same train many hours after the website declared the confirmed tickets not available? Regards Anujeet
  6. Hi Everybody ! i am s k tripathi , and need help from you all regarding refund of e tickets. Actually i was traveling by a waitlisted e-ticket in Kushinagar express from Gorakhpur to mumbai. And the TTE of coach charged me as without ticket along with penality saying that you can not travel by waitlisted E-Tickets AND your money will be automatically transferred to your booking account. In this regard i have done communication with IRCTC and they told you may get amount back while they will confirm from western railways mumbai. it is almost 3 month over and i have not received my refund.... what shall i do? please help me out in this regards thanking you all S K TRIPATHI DEFENCE SCIENTIST MAHATASHTRA INDIA
  7. immishra

    cancellation of train

    Sir, I have booked my railway reservation from jammutavi to lucknow journey dt 06-12-2010 through using website cleartrip.com. Unfortunately the train on that date stands cancel subsiquently i managed to come back by other means after two days. Then requested cleartrip for the refund of booking amount ,they replied that they have file tdr for the refund from IRCTC. After a long time has been elapsed but we have not recieved a single money from cleartrip. Whereas IRCTC told that maximum time to setee the tdr is 160 days.
  8. Dear All, Today I received an email from IRCTC stating that: tktadmin@irctc.co.in 13 August 2010 01:29 To: XXXX@YYYY Dear Customer,Sub: False TDR ClaimIt is noted that the following user-id ghsayan PNR No:-6235327896 has been filed byyou for TDR through online mechanism. It is informed by the railways to IRCTC that in all these casesperson have travelled and still claims for refund are filed. Please inform the reasons for this fraudulentactivity on your part. You user id has been temporarily deactivated now.If any further clarification please mail to care@irctc.co.in.RegdsIRCTC This is completely a false allegation as no passengers of the above mentioned PNR have availed the journey. They have blocked my userid in IRCTC and I am unable to take printout of the ticket or cannot cancel it. I want to take steps against the locking of the password and need compensation for the harassment. Can anyone help me how shall I fileRTI for this problem and give me some questions.
  9. I had booked a ticket through IRCTC in December 2009 and later I cancelled it as train was late for more than 3 hours. I had filed a TDR through IRCTC on 2nd Janurary 2009. After that I have sent lots of reminder to IRCTC for the refund but they simply replied that they have sent another reminder to CCM / NR but haven’t got any response. After lots of waiting I filed one RTI in 10th May 2010 (copy of the same is attached with this thread). I received a reply from irctc on 10 June 2010 for point 1, 2,4,5,7 that they have forwarded my application to CCM refund Northern Railway and irctc and they will send a suitable reply. For point 3 they replied that railways have been asked to ensure that cases are settled within 3 months from the date of receipt. It’s more than a month but I have not received any response from CCM or IRCTC office. I need help of RTI experts and help me in getting why tdr process is still not complete and why it’s taking that much time. Please guide me what should I do next. Please help! tdr.pdf
  10. Hello to all, In brief my grievance is : I have a claim dispute with IRCTC regarding a train ticket which was not used by me owing to more than 13 hours delay in departure of the train. IRCTC though agree to my explanation says that Eastern Railways (in whose jurisdiction the train was operating) is saying that you did not refund your tickets within time so no refund is permissible. I challenged their claim by showing them the IRCTC refund rules which says that for an eticket no physical surrender of ticket is required and we only need to file an online TDR return within 30 days (which I rightly did). IRCTC says that unless Eastern Rly agree on my explanation they are helpless. As a result I sent two RTI applications on 14.07.09 though registered posts to Eastern Railway. They were addressed to Chief Claim Officer, PIO of the Commerical Department, Eastern Rly. I got the details of the PIO from website of Eastern Rly here : https://www.easternrailway.gov.in/erweb_new/right_to_information%20.asp I was expecting a reply within 30 days but was shocked to receive both the registered envelop undelivered at my home. In both of them the word' Refused' has been written by pen. I am shocked and amazed by this act of E. Rly. Even if we follow the procedure as provided by them on their own website, the RTI is refused. Kindly advise me the next course of action please. Thanks
  11. EAST COAST EXP (Train No.8645) was cancelled on 19th June due to breach and my friend had one ticket which was booked through IRCTC ( online) . He had already sent e mail for cancellation of particular ticket and as reply from IRCTC they filled up for TDR Process . But it already expent 5 ( five) months over and several times contacted over telephone, still the money is not refunded. Pl suggest me for onward transmission to get earlier payment.
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