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Found 4 results

  1. agri_amit

    insurance ombursdum

    Hi, I am facing problem with health insurance provider as they are increasig premium every year even though there is no claim made since i took policy. When i inquired with them. they answered that deciding premium is sole company's right.I lodged complaint with IRDA Ombudsman.I made complaint through courier around 15days back.But till now no response i have received. What action can be taken further. Regards,
  2. Hi, In September 2008 I took a MetLife ULIP and gave instructions for Electronic Clearance System (ECS). Only for the first month MetLife debited money from my SB account. However, for the October, November, and December they did not deduct the amount. In January 2009 I reminded they for not activating my ECS request and paid the amount that was due for three months. And the MetLife assured that my ECS will be activated without fail. But from the very next month February 2009 they did not activate and get the money from my account. Since then (February 2009) I have been reminding them through my investor about the pending ECS activation. They did not respond. In July 2009, I escalated this issue to the higher-ups of MetLife. Then I got a response from the MetLife executives. Now, they are asking me to pay the due amount since January 2009, otherwise my policy will get lapsed and I will not get the money whatever I had invested. I opted for the ULIP Systematic Investment Policy (SIP) because I couldn't pay the lump sum amount. My question is, when there is a fault with the insurance company, why should I pay the hefty amount as due now? Can I approach any government authority, like IRDA to take action on MetLife on failing activating ECS request? Please advice.
  3. Regarding the deniel of accidental insurance by ICICI Home Fiance for a houseing loan applicant (who died in an accident), victim's father (my brother) is having a dispute with ICICI Since 2004. The victim died immediatley after taking first installment of the loan. When his father approached bank to refund the amount, they advised him to submit insurance claim (National Inssurance), telling that the victim is having coverage. After 3 years, they informed that the claim is rekected as per the terms and conditions of the captioned policy. As we do not have the copy of the policy we requested them to give a copy for appreciating the terms and conditions. But they never gave. Meanwhile, the bank filed a complaint on victims father (2nd applicant of loan) in Feb ruary 2008 in LokAdlat that he is defaulter. In the Lok Adlat, the victim's father explained the case and requested the Adalat to get him the policy copy from Bank. Adlat asked the Bank to submit a copy before April end 2008 and settle the case with mutual agreement. But even today they have not given. Victim's father filed a complaint in Banking ombudsman, by stating the hose case, including the Lok Adlat's episode. When ombudsman asked the ICICI Bank to respond, it gave a reply that the case is pending at Lok Adlat. Based on that the Ombudsman rejected the case under clause 9(3)(d) of Banking Ombudsman Schem 2006. Can any body help us what to do now.
  4. nile0611

    Pio RBI Ombudsman

    Hi, I am being harrased by SBI Credit card, they are forcing me to pay the amount of the card which I have never recieved. I took up the case with the SBI bank under RTI they informed me that case is going on. I mean while I had made a compliant to Ombudsman RBI Mumbai. More than 3 months have passed, but I have not received any correspondance regarding the same. Can I ask for the status under RTI. If yes who will be PIO for the same.
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