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  1. This article has been posted at our Law segment. To read the full article follow this link: Man ran pillar to post to know BSNL complaint redressal mechanism BSNL delayed responding to an RTI applicant by more than one and half years which sought to know the BSNL complaint redressal mechanism itself and then provided information a day before the case was listed for hearing at Central Information…Read more › The law segment is available here RTI INDIA Read the complete article here...
  2. sidmis

    R in RTI now means redressal

    The Right To Information Act, in its second year, can well be christened the Redressal Through Information Act. For, in an unrecorded trend, the 2005 law, meant to empower citizens with details of Government decisions, is now being increasingly used as a means of redressal of grievances. Chief Information Commissioner Wajahat Habibullah says that the use of RTI as a grievance-redressal mechanism was not totally unexpected, at least by activist groups. “We have noticed that RTI now is being largely used by the people of Delhi for, say, getting details of delayed passports, ration cards, land allotment, denial of pensions and so on. And while the CIC is clear on the purpose of RTI, in such cases where there is a violation of rules or law, we can certainly help. Now, we notice the pattern of redressal grievance is picking up in other states as well.” Information Commissioner O P Kejariwal cites the example of the 18-year-long wait for compensation of land acquired by the Government in pre-Independence years being resolved recently by the CIC via an RTI application. A fine of Rs 50,000 was imposed on the errant Department. Says Kejariwal, “The RTI was also aimed at bringing in systemic changes in Government functioning and this has begun to happen since so many people are appealing before us for settling their long-pending grievances. We have already noticed this in functioning of universities like Delhi University and Aligarh Muslim University and functioning of passport offices where scores of complaints have been attended to.” Consider some of the orders passed by the CIC in the last quarter of 2007 and the pattern is clear: A resident of Jhansi got details of what he alleged was the forged DNA fingerprinting report of his 5-year old son, which his wife had got done. An appellant got details of the computation of his pensionary benefits denied to him for the last 10 years. The National Hydroelectricity Power Corporation was asked to locate 20-year-old employment records of an applicant, which had been denied to him by court The North Eastern Railways was asked to furnish all information to an applicant relating to recruitment and promotion of Engineers, since he had alleged malpractices in promotion of staff. The Municipal Corporation of Delhi was asked to respond in 10 days to an applicant who had for long been seeking information regarding permissible limits for construction on a plot. A group of appellants from Varanasi filed a compliant against the Ministry of Textiles since they were aggrieved with non-implementation of health-insurance scheme for weavers. The Ministry was asked to settle the grievances within a month. The CIC made a “strong recommendation” to the Delhi Development Authority (DDA) to allot a plot under the Janata category in Rohini since the applicant’s allotment number was wrongly quoted by the bank and the allotment cancelled. “This amounts to denial of the right of a member of the public and also denial of natural justice,” the CIC order noted. The Employees Provident Fund Organisation was ordered to return Rs 265 deducted from an applicant’s subsistence allowance to be paid to the Prime Minister’s Relief Fund since it was done without taking his consent. In this past year, the CIC, has, in fact, been coming down strongly on Government Departments when a case of apathy and neglect has been highlighted while settling an appeal. Take the case of a 90-year old woman who wanted her passport extended. The CIC asked the Ministry of External Affairs to attend to her case within 15 days and in its order demanded: “Could there be a more callous and apathetic attitude of a Government servant towards not only a member of the public but also a statutory body like the Information Commission?” RITU SARIN NEW DELHI, Tuesday, January 01, 2008 IndianExpress.com :: R in RTI now means redressal
  3. Review grievance redressal mechanism, CIC to Prasar Bharati NEW DELHI: The Central Information Commission (CIC) has directed Prasar Bharati to strengthen its grievance redressal mechanism so that service complaints of its employees can be addressed within a reasonable period. The Commission's direction came on an application filed by an employee of the public broadcaster after its failure to provide information on his RTI plea filed one-year back. "The Director-General, Prasar Bharati, AIR is directed to review and strengthen the grievance redressal mechanism so that the complaints of the employees could be duly redressed within a reasonable time frame," Information Commissioner M M Ansari said in a recent order. Prakash Khemachandani, working with All India Radio as a translator-cum-announcer since 1995, had in his application sought information pertaining to delay in regularisation of his job. The Information Officer of Prasar Bharati in his response on April 30 this year had assured Khemachandani of providing him the details within a reasonable period of time. After the broadcaster failed to provide any information after three months, the employee decided to approach the CIC in August. Disposing the application, the Commission expressed dissatisfaction over Prasar Bharati's handling of the RTI application. "The attitude of the Prasar Bharati's officials smacks of malafide intention and harassment of the staff without any justifiable reasons. The responsible officials should be identified and they ought to be told of their lapses that tantamount to shirking of duties and responsibilities," the Commission said. The Commission has directed the public broadcaster to provide a suitable reply to the applicant within 15 days. Review grievance redressal mechanism, CIC to Prasar Bharati- Media-Media / Entertainment -News By Industry-News-The Economic Times
  4. New Delhi, Jan 07: Taking a serious note of the failure to respond to a right to information application, the Central Information Commission (CIC) has issued a show cause notice to a senior official of Airports Authority of India (AAI) for providing incomplete information. The commission was hearing an RTI appeal filed by Anoop Kumar Gupta, a resident of Dwarka in the capital wherein he sought information pertaining to duty hours of executives up to the level of senior managers in various disciplines in AAI. "The commission has taken a very serious view of this lapse and has decided to issue a show cause notice as penalty to the executive director of the personnel department for providing incomplete information to the appellant", said Information Commissioner O P Kejariwal in a recent order. The CIC took note of the delay caused at the instance of public information officer AAI, which it termed as a lapse on the part of the official. Zee News - CIC asks AAI to show cause reasons for delay in RTI redressal
  5. Central Information Commission Decision No.289/IC(A)/2006 F. No.CIC/MA/A/2006/00366 Dated, the 20th September, 2006 Name of the Appellant : Sh. K.K. Dawar, A-221, Kidwai Nagar (East), New Delhi – 110 023. Name of the Public Authority: Department of Personnel and Training, M/o Personnel, PG and Pensions, 3rd floor, Lok Nayak Bhavan, Khan Market, New Delhi. DECISION The appellant, a UDC, has grievances against the respondent on the matter of promotion of UDCs against the vacant posts of Assistants. In thiscontext, he has sought huge information, mainly in the form of queries that hasbeen duly answered by the CPIO. Being not satisfied with the response of the CPIO, he filed his 1st appeal and the appellate authority too has given point-wise detailed reply. There are no provisions under the RTI Act for redressal of grievances relating to recruitment, transfer, promotions, etc., of the Govt. employees. The appellant should, therefore, specify the required documents on the basis of which he could approach the competent authority for redressal of his grievances. Since there is no denial of information in this case, the appeal is dismissed. Sd/- (Prof. M.M. Ansari) Information Commissioner Download the decision from Download segment.
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