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The Ministry of External Affairs has issued a public notice on 30 May 2014 clearly stating that there

is no system in place for having any recogonised/authorised passport agents and warned the public about

such agents:










No. CPV/PMU/551/10/11 30 May, 2014


It has come to the Ministry’s notice that some private

portals/individuals have been claiming that they are ‘recognised

/authorised’ by the Ministry of External Affairs, Government of

India, to extend passport assistance to the public.



The Ministry hereby makes it clear that the passport portal

(www.passportindia.gov.in) is the only Government portal offering

passport services to citizens within India. The portal is web-based

and can be accessed by anyone, anytime, anywhere for seeking

passport services. There is no system in place to

‘recognise/authorise’ any individual or any travel agency in this

regard in the country. Any one dealing with such fraudulent

portals/advertisers/claimants, will do so at his/her own risk and





This is probably a result of countless RTIs filed by me regarding "recogonised/authorised" agents.

Generally these were touts who acted in collusion with the RPO staff.


In fact the situation in Hyderabad RPO was so bad under the previous Passport Officer

that when an citizen applied for a passport, the "information" would be leaked to a

agent. The applicant would then get a call from the agent offering to expedite the process

on payment of money.


The RPO Hyderabad has now got a service desk manned by es serviceman who help

complete the application process - for a very small fee.


But we Indians are very smart.....the business of agents has now been taken over by

Internet Cafes....who help get people appointments in PSKs - also in collusion with the RPO staff

and sadly even the TCS staff.

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