i had filed a complaint a month ago with a nationalized bank in regards to a very rude behaviour of one of its cashier ..it was so unacceptable and evident to the extent that the official seem to have behaved that way with most of them.. i had not received any reply from the bank manager on this yet or on the details of any action taken yet..i could very much make it out that even the manager is very much not pleased with the behaviour of that official and he seemed helpless..now,if i had to file a RTI in this regard with the nodal officer or with their head office requesting details on this complaint..what should be my point look like..i dont want to see my RTI get rejected under the pretext of this not being serving any public interest.....so am thinking of writing my RTI with points like requesting information on the details of action take, details of trainings undergone by this official in handling customers, etc etc.
but really looking for some guidance on what should be my RTI point like that will teach these kind of a official a lesson from their higher managers..
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user9999 3
sir,
i had filed a complaint a month ago with a nationalized bank in regards to a very rude behaviour of one of its cashier ..it was so unacceptable and evident to the extent that the official seem to have behaved that way with most of them.. i had not received any reply from the bank manager on this yet or on the details of any action taken yet..i could very much make it out that even the manager is very much not pleased with the behaviour of that official and he seemed helpless..now,if i had to file a RTI in this regard with the nodal officer or with their head office requesting details on this complaint..what should be my point look like..i dont want to see my RTI get rejected under the pretext of this not being serving any public interest.....so am thinking of writing my RTI with points like requesting information on the details of action take, details of trainings undergone by this official in handling customers, etc etc.
but really looking for some guidance on what should be my RTI point like that will teach these kind of a official a lesson from their higher managers..
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