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RTI application helps recover Rs. 1.827 crores of excess toll charged on highway

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A RTI application filed with NHAI from Karnataka has helped recover Rs. 1.827 crores of extra toll chrged by the toll plaza operator.




After hearing the parties and on perusal of record, the Commission is of the view thatinformation was provided to the complainant, at the very first instance and no further action isrequired in this case. However, the fact that the appellant’s RTI application made the officialsof the NHAI to investigate into this matter and to stop the excess collection of user fee frompassengers, is commendable. This not only led to the recovery of the amount of 1.827 Crsalong with interest to the NHAI but notice boards came up on all toll booths, displaying thatthe excess user fee of Rs. 5/- can be collected by the passengers, after producing proof ofidentification and excess fee charged. The Commission, therefore, appreciates the fact that thecomplainant has raised a very pertinent and an important issue involving public interestthrough his RTI application, which has been promptly redressed by the public authority.


The complaint is disposed of accordingly.


Full decision is attached to this post.

CIC(467)YA TOLL.pdf

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Prasad GLN

This is what is being expected through good RTI application. All parties acted in a fair manner in true spirit .(PIO/PA/IC)

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