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New Delhi: File RTI with TRAI to know status of phone complaints


Sajib Nandi

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Sajib Nandi

In a directive seen as a major step opening doors of questioning private companies under the Act, Information Commissioner Basant Seth said it is clear that under the Right to Information Act a consumer, through TRAI, "can access the information on the action taken by the service provider on his complaint".

 

Read more at: File RTI with TRAI to know status of phone complaints | Business Standard News

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Prasad GLN

This information is not knew for members of the portal. Hon Karira has already kept such TRAI guidelines and several queries always replied but the difference between RTI and CP Act is that under RTI every citizen can seek information, whereas under CP only affected parties can seek information.

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MANOJ B. PATEL

Consumers can seek records of action taken by private telecom service providers (TSP) on their complaints from Telecom Regulatory Authority of India under the RTI Act, the CIC has held.

 

In a directive seen as a major step opening doors of questioning private companies under the Act, Information Commissioner Basant Seth said it is clear that under the Right to Information Act a consumer, through TRAI, "can access the information on the action taken by the service provider on his complaint".Read more at;

 

File RTI with TRAI to know status of phone complaints - Bangalore Mirror

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