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Wrong product sent


Vibha Gupta

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Vibha Gupta

I have ordered 3 archies rakhi combo from paytm which includes chocolate. But they have sent completely different and cheap rakhis. In one order they have sent no chocolate, insecond one they have sent different chocolate and in third one they have sent 10/- dairy milk in place of ferroro rocher. Now first they have told that seller does not accept the return we can not do anything now when the rakhi fest is gone and I have complained about it on twitter so many times they are saying that we will accept the return. I have used the rakhi. I want my refund.

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Prasad GLN

You are knocking the wrong doors for relief.   This forum is dedicated for guiding citizens in seeking information from public authorities under RTI Act.  Commercial transactions with private vendors are not within ambit of RTI.

Make a complaint on line to the vendor , issue a notice and file a complaint before consumer forum seeking refund for deficiency of service and agitate before Ministry of  Consumer affairs of India.

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