I seek your support on an RTI I filed recently and the response I got. As this was the first time I filed an RTI, I think I didn't ask the right questions due to which I didn't get required answers.
This is the RTI I filed: DOCAF/R/E/20/00659
Quote
Sir/Mam,
As per the Consumer Protection (E-Commerce) Rules, 2020 given on https://consumeraffairs.nic.in/acts-and-rules/consumer-protection, under section 6.5.c it is mentioned that expiry date has to be mentioned by marketplace ecommerce entities on their platform.
I want to know:
1. Why are platforms like JioMart, Grofers, Dunzo, etc. still not showing any expiry date?
2. What action has been taken by the government against them for not complying with these rules?
3. What if it is not possible for a marketplace ecommerce platform to not show expiry date, is it allowed under some circumstances ?
Thanks.
And this is the response I got
Quote
the requisite information in so far Consumer Protection Division is concerned is Nil
Basically I wanted to know, if expiry date is required according to new act, then why are ecommerce companies not following it, has government taken any action against companies and if it is allowed to skip expiry date under any other rule.
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piyush_g 2
Hello RtiIndia forum members
I seek your support on an RTI I filed recently and the response I got. As this was the first time I filed an RTI, I think I didn't ask the right questions due to which I didn't get required answers.
This is the RTI I filed: DOCAF/R/E/20/00659
And this is the response I got
Basically I wanted to know, if expiry date is required according to new act, then why are ecommerce companies not following it, has government taken any action against companies and if it is allowed to skip expiry date under any other rule.
So fellow members, what can be done now ?
Thanks for your support.
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