Which Department/Public Authority to select for Road Tax Refund RTI?

[Sazchandan 0]

I have raised a road tax refund request with Jayanagar RTO, Bangalore, Karnataka via IndiaPost as of Jan 5, 2021. As I haven't received any update on it yet, I want to raise an online RTI for it but I am not sure of which Department/Public Authority to select from the available list on the Online RTI Request Form. Below is the list of available Department/Public Authority. Could you please help me with the correct one? I tried once with Bengaluru Urban-Home but it wasn't the correct one and hence, did not receive anything helpful.

Bengaluru Rural-DDLR
Bangalore Rural Devanahalli - Rural Development and Panchayat Raj Department
Bangalore Rural - Periyaballapur - Rural Development and Panchayat Raj Department
Bengaluru Rural-DR
Bangalore Rural Food and Civil Supplies Department
Bangalore Department of Rural Infrastructure
Bangalore Rural - Hoskote - Rural Development and Panchayat Raj Department
Bangalore Rural-Labor Department
Bangalore Department of Rural Development and Panchayat Raj
Department of Public Works, Port and Inland Waterways, Bangalore
Bangalore Department of Rural Development and Panchayat Raj
Bangalore Rural-Revenue Department
Bangalore Rural-Urban Development Department
Bangalore City - Anekal - Rural Development and Panchayat Raj Department
Bangalore City-Bangalore Pre-Rural Development and Panchayat Raj Department
Bangalore City - Bangalore North - Department of Rural Development and Panchayat Raj
Bangalore City - Bangalore South - Rural Development and Panchayat Raj Department
Bengaluru Urban-DDLR
Bengaluru Urban-DR
Bangalore City-Food and Civil Supplies Department
Bangalore City-Infrastructure Department
Bangalore City Department of Labor
Department of Public Works, Ports and Inland Waterways, Bangalore
Bangalore Urban-Rural Development and Panchayat Raj Department
Bangalore City-Revenue Department
Bangalore City-Urban Development Department
Bangalore City-Yelahanka-Rural Development and Panchayat Raj Department

[Prasad GLN 1,794]

Please search website of RTO, Jayanagar, prefer such request through hard copy and fees through postal orderBy registered post  providing all particulars like.Name of the owner:   Vehicle No..........Transferred to ...................Refund request dt....... .  Track delivery of registered post and download delivery status after one week.

You may seek information as follows:

1.Please inform time frame fixed for refund of Road Tax from date of receiving application as per citizen charter.

2.Please inform specific reason for delay within time frame fixed as this amounts to deficiency of service.

3.Please inform present status of refund.

4.Please inform the name of competent authority that is empowered to redress grievance or for receiving notice under deficiency of services under Consumer protection Act.