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19123 BSES Rajdhani Power Limited Customer Care


Amitdippy79
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this is to Complaint about misinformation and misguidance by BSES Rajdhani Power Limited Customer care, 

from the starting of June Low voltage and voltage fluctuation arises in my area during night, after calling BSES rajdhani customer care they assured me that my problem will be resolved within 90 minute, as i ask them to provide me complaint number in response server is not working properly replied by their side,

 

still having issues of low voltage and voltage fluctuation in my area, 

need help to where i can file complaint against this un professional behavior of BSES 19123 customer care,

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There is customer grievance cell with every electric supply organizations.  If not issue simple legal notice stating all your efforts and let it be sent by as many residents as possible, file on line complaint to District Consumer forum in larger public interest and this effort may not cost more than Rs.200/ in all if the party appears in person.  Enclose the list of all affected consumers and enroll them as witnesses.  The simple notice may bring wonders if there is adequate in media coverage.  Maintain an authentic record of such high fluctuations as it must not be general but most be specific, date and timings for enclosing it to notice and presenting the facts with DF complaint.

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