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delhi Jal board west Zone JE ignoring Our Complaints



why complaints launched by us are getting Ignored by west zone JE of Delhi Jal Board, and without taking any action he is closing them ?

there's No response by Delhi Jal Board Customer Care centre, all they can do is only Register or reopen our complaint,



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It was specifically ruled that RTI is not for redressal of grievances and one can get information as available in  physically available material form as a record in custody of the Authority   Further a citizen can seek information and can not question the quality of the actions of public authority

You can file RTI application seeking information from CPIO, DJB 

Information solicited:

1.Please provide me the entire copies of office notes and final disposal of grievance Registered  Ref No............wit customer care center

You can also issue notice under CP Act, if you are paying any user charges and there is negligence or deficiency of services by Delhi Jail Board, wait for a month and file complaint before  the DIstrict Consumer Forum on line seeking compensation for harassment and deficiency in delivering the services for which you have paid consideration in the form of charges  The website is user friendly

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recent complaint number is 2106111593253 area JE shri Prem Nath Mishra , n for previous 3 years complaint m scanning and sending attachment 

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It is not clear as to why you have been providing the details of complaint and sending attachment (not attached) to this forum which is in no way connected to any Government.  In this open forum, members mutually help and guide in seeking information from public authorities under RTI Act.

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