RECOVERED Rs.5000/-FROM BANK THOUGH RTI

[jps50 1,578]

A leading public sector bank had recovered Rs.10000/- from account of my friend’s son towards various service charges while closing the account in Nov 2009. The bank did not respond to normal channels of redressal of complaint. At my guidance, RTI application was filed on 07-12-2009 followed by first appeal for no reply on 07-02-2010. On 05-03-2010 bank contacted him and requested him to collect refund of Rs.5000/- and withdraw RTI application and first appeal.

RTI does work.

[vijendra singh 30]

But after obtaining the said refund of Rs 5000; your friend must not sit at home.

He then must file a complaint in CIC so that rest 112 crore Indian public can not looted by the bank in future.

Everybody do not know; & may not file RTI.

So we must care interests of all.

[sudhirjain 2]

I congratulate you for your success and adding another issue of the arbitrary rules of different banks regarding dormant / inoperative accounts being treated as new accounts and ask the existing account holders/customers to fill forms of new accounts. Is such practice as per rules ? No bank clarifies or provides procedure for activating inoperative accounts in reality. please suggest

[jps50 1,578]

Account holder has not to do any thing to operate his dormant/inoperative accounts. RBI says that bank should be cautious in allowing withdrawals from such accounts, by ensuring that such withdrawals are authorised by senior officer of the branch. This extra care is taken, since large number of frauds were being reported in dormant/inoperative accounts.

[anilnakra 10]

dear Mr shah

congrats for success but you must disclose the name of bank , no harm in it

it is useful for others as reference

anil nakra

alwar

rajasthan

[jps50 1,578]

It is State Bank of India

[balamurugan.ramaiah 0]

good info.......

[RPrathab 4]

I also have an experience with SBI. My friend's customer grievance lying unattended for years was resolved within no time of RTI query, which was raised on my guidance.

[abishiktaa 2]

The Nationalized Banks advertise in daily newspapers as if they are the pioneers of social works of the country but what goes behind curtain is lethargy at work spot, arrogance with the customer and they feel as if they are feeding us. Congratulations in recovering Rs.5000/-

[abishiktaa 2]

The Natinalised banks advertise in daily news papers tries to project as if they are the pioneers of country's social service. But the truth behind the curtain is that the staff is lethargic at their work spot and are bad mannered behind their counters. I congratulate for the success in recovering Rs.5000/-.

[Ketan Modi 153]

Respected JP Sir,

Please direct your friend to file a case under Consumer Protection Act. May be he will get a proper compensation for the rest of the Rs.5000. Now that SBI has returned him Rs.5k, bank has admitted its crime. I am sure your friend can still give them trouble where it hurts most. Happy information seeking.

 

A leading public sector bank had recovered Rs.10000/- from account of my friend’s son towards various service charges while closing the account in Nov 2009. The bank did not respond to normal channels of redressal of complaint. At my guidance, RTI application was filed on 07-12-2009 followed by first appeal for no reply on 07-02-2010. On 05-03-2010 bank contacted him and requested him to collect refund of Rs.5000/- and withdraw RTI application and first appeal.

 

RTI does work.